Cancellation and Refund Policy
Cancellation and Refund Policy
Effective Date: 01.01.2025
At SoloSecurities.com, we strive to provide excellent services to our clients. This Cancellation and Refund Policy outlines the terms related to service cancellations and refunds for our online services.
1. Cancellation Policy
- Once a service is purchased, it cannot be canceled.
- If a cancellation request is made for a subscription-based service, it will only stop future billings and will not provide a refund for the current billing period.
2. Refund Policy
- No refunds will be issued for services already rendered or digital products once accessed.
- In cases where a technical issue prevents access to the purchased service, customers must contact info@solosecurities.com within 7 days of purchase for resolution or potential refund consideration.
3. Non-Refundable Services
- Any customized services or consulting hours already delivered are non-refundable.
- Subscription-based services are non-refundable after the first 24 hours of subscription activation.
4. Dispute Resolution
- If you have any concerns regarding a refund, please contact us at info@solosecurities.com. We will review your request and provide a fair resolution.
5. Changes to This Policy
- SoloSecurities reserves the right to modify this policy at any time. Changes will be effective immediately upon posting.
For further inquiries, feel free to reach out at info@solosecurities.com.